Support
Returns Policy
Your satisfaction matters. Here is how our returns and exchange process works.
Return Window
You may return most items within 7 days of delivery, provided they are unused, in their original packaging, and in the same condition as received. Proof of purchase is required for all returns.
Eligible Items
- Items in original, undamaged packaging
- Unused and unassembled items (where applicable)
- Items with manufacturing defects or damage on arrival
Non-Returnable Items
- Items that have been assembled, used, or altered
- Custom-made or special-order items
- Items without original packaging or proof of purchase
- Items damaged due to misuse or improper care
How to Initiate a Return
Contact us to arrange your return. Include your order number and reason for return. Once approved, we will arrange collection or provide instructions for dropping off the item. Refunds are processed within 5–10 business days after we receive and inspect the returned item.